1. The service
sokkosai.com (the “service”) is a hosted AI agent platform operated by SoKKoS AI, an eenmanszaak (sole proprietorship) registered in the Netherlands. You sign up, we provision an isolated container running on a VPS (typically Hetzner, Germany/Finland), and you control an AI agent through that container.
Support is asynchronous only. There are no scheduled calls and no live human support line. All support conversations happen by email, dashboard messages, or Telegram. If you need real-time voice support from a person, this service is not for you.
The phone number published on this site is answered by an AI voice agent, not by a person — it is a live demonstration of the product and a way to leave a message, not a support line. No audio recording is kept; a short written note of the call is stored against the calling number for up to 30 days so the agent has context if you call back. See the Privacy policy for details and how to have it deleted.
2. Subscription & pricing
- Free — Hosted Auto (formerly “Meet”): a working agent in a hosted container managed by sokkosAI, free to run. It runs on your own model API key (a free Google Gemini key is enough) or, if you add none, on our included model, and it sleeps when idle: after 3 days without use the agent is paused and scheduled tasks pause with it — using it at least once every 3 days (dashboard or your bot) keeps them running, we email a warning a day before, and waking is one click with nothing lost. No card, no monthly fee. Cancel any time.
- €29/month — Hosted+ (formerly “Assisted”): same hosted agent plus async help from Konstantin (24h reply on business days window).
- €49 one-off — Minimal install (formerly “Manual”): install on hardware or a VPS you provide. Single payment, includes 7 days of written support, no monthly fee for the platform. Hardware, VPS rental and external provider bills stay separate.
Payments are processed by Mollie B.V. We accept SEPA direct debit, iDEAL, card, and PayPal. Monthly plans are billed up front — the full month's price on signup, and the same each renewal. The exact amount is always shown on the review step before you pay.
You can cancel any time from the dashboard. Cancellation stops the next renewal. The current period continues until its end date.
Prices include any taxes due. As an eenmanszaak under the Dutch small-business KOR scheme we may invoice without VAT — the displayed price is the price you pay. If your status changes (e.g. EU B2B reverse-charge), email us so we can issue the right invoice.
3. 14-day refund
14-day right of withdrawal. You have 14 days from the conclusion of the contract to withdraw, without giving a reason. Use the withdrawal form — you get a confirmation of receipt by email, with the date and time it reached us — or simply write to [email protected]. An informal message is enough; the form is not mandatory.
What we refund. If we have not started, you get everything back. If you expressly asked us to start during the withdrawal period, you owe an amount proportionate to the service actually delivered up to the moment you withdraw — and nothing else. We do not deduct costs we have incurred on our side. Refunds go back to your original payment method within 14 days of your notice, at no charge to you.
When the right lapses early. For a service it lapses only once we have delivered it in full, and only if, before we started, you expressly asked us to begin and confirmed that you understood you would lose the right on full delivery. We ask for both in writing before touching anything, and we confirm them back to you. Without that exchange, the right stays — whatever stage the work has reached.
After the first month, ending a subscription stops the next renewal; it does not refund the month already running. To end a subscription use the cancellation page.
4. What you bring
The platform supports BYO key: you may bring your own API key for the model provider of your choice — Google Gemini, OpenAI, Anthropic, OpenRouter, Groq, NVIDIA, DeepSeek and others, or any OpenAI-compatible endpoint. We recommend Google Gemini's free tier (Gemini 3.1 Flash Lite); Google sets those limits and may change them, and the live figures are in your AI Studio dashboard. If you add no key at all, your agent runs on the model we include (Azure OpenAI, on our account), which runs under an internal spending cap on the free track. Our Azure resource is in the EU (Sweden Central) and keeps data at rest there; inference runs on Azure's global standard deployment and may therefore be processed outside the EU.
- You manage the model quota on your own key. If your model provider rate-limits you, the agent waits. We do not bill per run and we cannot give you more quota than your provider does. On our included model the ceiling is ours instead, and it is stated above.
- One account per person. You may not share your sign-in credentials. Multiple agents per person are fine — ask, and we'll figure out a fair price.
- No illegal use. You may not use the agent to send spam, harass anyone, generate CSAM, run malware, conduct fraud, or violate the law of the Netherlands or the EU. If we see clear evidence of any of those, we'll terminate immediately without refund.
- No load attacks on third-party services. The agent can call APIs. You are responsible for staying within those APIs' terms.
5. What we deliver
- Best-effort uptime. We target high availability but do not offer a contractual SLA. There is no uptime credit. If the platform is down for an extended period (>48h continuous), email us and we'll extend your billing cycle to match.
- No SLA on third-party model quotas. Free tiers (such as Gemini's) are governed by the provider. If a provider changes quotas, prices or pulls a free tier, that is outside our control. We'll help you switch providers; the per-token costs become yours.
- Export anytime. You can download a tarball of your agent's whole state (configuration, workspace, the skills you wrote, memory and its database) from the dashboard at any moment. It restores onto an OpenClaw install you control — it is the agent's state, not a boxed appliance.
- Async help on Hosted+ (€29/mo, formerly “Assisted”). One reply per business day, typically within 24h on business days Europe/Amsterdam time. No calls, no scheduled meetings.
6. Your data, your environment
You own the data in your agent environment. On hosted plans, sokkosAI manages the container/storage. On self-hosted installs, your device or VPS stays yours or separately rented. In all cases, we treat your agent data as yours, not ours. That means:
- You can export the full state any time (see §5).
- API keys you provide are encrypted at rest in EU Azure storage; they are decrypted server-side only to inject into your container's environment (at launch, and when you apply or rotate keys), and are never logged or shared.
- We do not train any model on your data. We do not share it with third parties beyond the processors named in our Privacy Policy.
For full details on what we collect and how we process it, see the Privacy Policy.
7. Termination
You terminate
Cancel from the dashboard. Your subscription stops at the end of the current billing period. For hosted plans, your hosted container is destroyed 14 days after the period ends — that's your grace window to export. After those 14 days, the container and its backups are unrecoverable. For self-hosted installs, cancellation ends sokkosAI support or maintenance; it does not cancel or control your separate device, VPS, or third-party hosting account.
We terminate
We may terminate your account in two cases:
- Malicious or illegal use (see §4) — immediate, no refund.
- Non-payment for 30 days after a failed renewal — we'll email you at least three times during the 30 days. After day 30, the container is destroyed and the seat becomes available again.
In either case, you can request a final tarball during the grace window.
8. Liability & disclaimer
The service is provided “as is”. We make no warranty that it will be uninterrupted, error-free, or fit for a particular purpose beyond what we describe on this site.
We are liable without limit for intent and gross negligence, for injury to life, body or health, for anything we fraudulently concealed, for what we guaranteed, and where product-liability law applies. The same holds for our legal representatives and anyone we use to perform the contract.
For slight negligence we are liable only where we breach an obligation that makes performance of the contract possible in the first place and that you may rely on, and then only for the damage typically foreseeable for this kind of contract. Beyond that our liability is capped at three (3) months of the fees you have paid us. None of this shifts the burden of proof to your disadvantage, and your statutory rights as a consumer are unaffected.
We are not liable for:
- Actions taken by your AI agent on your instructions (you operate it).
- Charges from third-party API providers (Google, OpenAI, Anthropic, etc.).
- Downtime caused by upstream providers (Hetzner, Cloudflare, Azure, Mollie).
- Loss of data after the 14-day post-cancellation grace window.
9. AI services, accuracy & AI disclosure
You are dealing with AI systems. The chat on this site, the voice orb, the phone line and the agent we host for you are all powered by AI models operated by third parties (Google, OpenAI/Azure, Anthropic and similar). Every one of these surfaces says so at the point of contact, and none of them will claim to be human if you ask.
AI output can be wrong. Models can produce answers that are inaccurate, incomplete or out of date, and they can do so confidently. Treat what an AI surface tells you — including prices, availability, technical claims and anything time-sensitive — as information to verify, not as a binding statement. What binds us is this page, the pricing published on the site and what we confirm to you in writing. Nothing an AI produces is legal, tax, medical or other professional advice.
Automated decisions. We do not use AI to make decisions about you that produce legal effects or similarly significant effects (Art. 22 GDPR). Purchases, refunds, cancellations and account actions are executed by rules and, where judgement is needed, by a human — Konstantin.
Who must tell people they are talking to AI. Under Art. 50(1) of
Regulation (EU) 2024/1689 (the EU AI Act, applicable from 2 August 2026) that duty
falls on the provider of an AI system intended to interact with people —
for the agent we build and host for you, that provider is us. We do not put it on
you and we do not contract out of it.
Where it already holds: the chat on this site, the voice orb and our phone line
identify themselves as AI at the start of a conversation and never claim to be
human. For the agent we host for you, that disclosure is being built into the
default persona; until it reaches your agent's build, tell the people you point it
at that they are talking to AI. Ask us and we will confirm what your build does.
What is yours in any case is what you do with the agent: if you deploy it towards
other people you are its deployer, and the obligations attaching to that
role — your own transparency, record-keeping and any sector rules — are yours. If
you customise the persona, the AI disclosure must survive your changes.
Prohibited uses. Do not use the service to impersonate a real person or organisation, to generate deceptive content presented as human-made where the law requires disclosure, to produce material that is illegal where you or your recipients are, or in any way that breaches the acceptable-use rules of the model provider whose key you supply. We may suspend an agent that we reasonably believe is being used this way.
Human contact, always. Whatever an AI surface says, you can reach a person in writing (contact) and get a written answer.
10. Governing law
These terms are governed by the law of the Netherlands. Any dispute that cannot be resolved by email goes to the competent court in Arnhem, Gelderland, unless mandatory consumer law assigns it elsewhere.
We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.
11. Changes to these terms
If we materially change these terms, we'll email all active customers at least 30 days before the change takes effect. If you don't agree with the change, cancel before the effective date and we'll refund the unused portion of your current month.
Trivial corrections (typos, clearer wording, adding a sub-processor we already named) do not require 30 days' notice. The “last updated” date at the top of this page always shows the most recent revision.
12. Signed
SoKKoS AI (eenmanszaak)
KvK: 42029374
BTW-id: NL005441743B74
Beuningen, Gelderland, Netherlands
[email protected]
Founded 2026-04-03 · last updated 2026-08-06